Terms and Conditions for Day Trips
We ask that before booking with us that you read the following, as by placing a booking you will be entering into a binding contract which includes the terms and conditions below.
Gift vouchers can be extended past the expiry date at a cost of £10 per voucher.
If at any time you cancel your place on one of our tours you will lose the deposit paid as it is non-refundable.
If you cancel your booking 21 days or less from the commencement of the tour, and either you do not make a booking for a subsequent equivalent tour at the time of your cancellation, or we are unable to refill your place(s) on the tour, there will be a cancellation charge equivalent to 100% of the amount already paid.
For tours cancelled over 21 days before the tour, there will be no cancellation charges for the tour itself, other than the loss of your deposit, but as mentioned above.
Deposits paid for day trips are non-refundable upon cancellation, however they can be transferred to another day trip if re-booked at the time of cancellation. Please ensure that you notify us that you will not be participating on the day trip at least 2 hours before the tour is scheduled to commence, a phone call will suffice, to avoid us potentially making an unnecessary journey to the agreed destination.
To cover any cancellation costs that you may incur, or any other incidents that may arise during your tour, you are strongly advised to take out appropriate holiday and travel insurance.
Advertised cost of Tours
Complaints and Liability
We accept no liability in respect of either loss or damage of, or to, personal effects, or for your personal injury, unless resulting from proven negligence of your tour leader. Clients are advised to obtain adequate insurance against personal loss and injury before travelling. Also given the cost of birdwatching equipment such as binoculars, telescopes and cameras etc, if your optics are not covered by your home insurance, then we would recommend that you take out cover to protect you against accidental damage to, or loss of your equipment, not only for your tour but for birdwatching in general.
Our right to cancel or alter advertised tours
Conduct of Participants
In the very unlikely event that any person participating on the tour is unable or unwilling to conduct themselves in a manner that will ensure the safe and satisfactory conducting of the tour, especially if their behavior is detrimental to the health and safety of either themselves or any of the other participants, or causes any disturbance to the birds that we are trying to see, we reserve the right, after issuing a warning regarding their conduct, to remove that person from the tour with immediate effect. If it does become necessary to remove any participant due to their unreasonable behavior, no refund will be issued in relation to the tour price already paid.
Due to the places that we visit, potential disturbance to birds, and to respect other birdwatchers, regrettably no dogs will be allowed on our tours.